Terms of service

⭐ Handcrafted 1345 – Terms of Service

Last updated: November 15, 2025

Welcome to Handcrafted 1345. By accessing or making a purchase from our website (the “Site”), you agree to the following Terms of Service. Please read them carefully. If you do not agree, you may not use our Site or purchase our products.

1. Overview

This website is operated by Handcrafted 1345 (“we,” “us,” “our”).
By visiting our Site, making a purchase, or interacting with any part of our store, you engage in our “Service” and agree to be bound by these Terms.

These Terms apply to all users of the Site, including browsers, customers, merchants, vendors, affiliates, and contributors of content.

2. Online Store Terms

By using this Site, you confirm that:

  • You are at least 18 years old, or

  • You are using the Site with permission from a parent or legal guardian.

You may not use our products or content for any unlawful or unauthorized purpose.

3. Accuracy of Information

We do our best to ensure product descriptions, pricing, and availability are accurate.
However, errors may occur, and we reserve the right to correct them at any time.

Handcrafted soaps are handmade in small batches — slight variations in color, pattern, scent strength, and texture are normal and expected.

4. Products & Services

Certain items (such as apparel, mugs, or accessories) are created and fulfilled by third-party print-on-demand partners like Printify or Gelato.
These items may ship separately from handmade goods.

We reserve the right to:

  • Limit quantities

  • Discontinue products

  • Change descriptions

  • Update pricing
    at any time.

5. Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders placed.

We reserve the right to refuse any order for any reason, including suspected fraud or misuse.
If an order is canceled or limited, we will attempt to notify you using the contact information provided.

6. Shipping & Delivery

Shipping costs, timelines, and availability vary based on product type and location.

Once an order leaves our hands and is transferred to USPS or the carrier, we are not responsible for:

  • Lost or stolen packages

  • Carrier delays

  • Incorrect shipping information entered at checkout

Please review our full Shipping Policy for details.

7. Returns, Refunds & Exchanges

Due to the nature of handmade and made-to-order items, we do not accept returns on items that arrive undamaged.

If an item arrives damaged or defective, you are eligible for:

  • A free replacement, or

  • A full refund

You do not need to send the item back.

All requests must be submitted within 7 days of delivery with photos of the issue.
Please review our full Return Policy for details.

8. Third-Party Services

Some products and services are provided by third parties (e.g., Printify, Gelato, payment processors, shipping carriers).

Your interactions with third-party providers are governed by their terms and policies.
We are not responsible for the performance or actions of third-party services.

9. Optional Tools & Apps

We may provide access to optional third-party apps or tools.
You acknowledge that we provide these “as-is” and without warranties.

Use of optional tools is at your own risk and discretion.

10. User Comments & Submissions

If you send us ideas, reviews, photos, or feedback (by email, DM, comments, etc.), you agree that we may use, edit, or share that content for:

  • marketing

  • product improvement

  • customer support

You agree you will not submit content that is unlawful, offensive, defamatory, or harmful.

11. Prohibited Uses

You may not use the Site or its content for:

  • Illegal activities

  • Harassment or hate speech

  • Uploading viruses or malicious code

  • Data scraping or copying our branded content

  • Fraudulent purchases

Violation may result in termination of service.

12. Disclaimer of Warranties

We do not guarantee that our Site:

  • will be uninterrupted,

  • free from errors,

  • or always secure.

Our products are offered “as-is” and “as available,” without warranties unless required by law.

13. Limitation of Liability

Handcrafted 1345 is not liable for any:

  • indirect, incidental, punitive, or consequential damages
    arising from use of the Site or purchase of products.

Our total liability is limited to the amount paid for your order.

14. Indemnification

You agree to indemnify and hold Handcrafted 1345 harmless from any claims arising from your use of the Site, your breach of these Terms, or your violation of any laws or rights of a third party.

15. Changes to These Terms

We may update or change these Terms at any time.
The most current version will always be posted on this page with an updated date.

Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

16. Contact Information

For questions about these Terms or any part of your order, contact us:

📧 hello@wh1345.co

Thank you so much for supporting our small business — we’re grateful you’re here. 💛